About

The Vision
First and foremost, Highball Hospitality is devoted to elevating the overall standard of service across the hospitality industry. We strive to promote jobs in the sector, encouraging young people to pursue these options as desirable and lucrative alternatives to traditional career paths.
We believe that by nurturing talent and imparting the essential skills and knowledge required, we empower people with the confidence they need to progress, and ultimately become a valuable part this amazing industry!
Owner's Background
Julia has over ten years’ experience in the hospitality industry, having worked at a variety of venues across Scotland, as well as a year spent working in Melbourne, Australia. Her background ranges from pubs and cocktail bars to fine dining and seafood restaurants, including Glasgow’s Crabshakk and Melbourne establishment Movida Next Door.

In addition to being a highly proficient waitress, bartender and barista she has extensive management and training experience and loves nothing more than the camaraderie of working within a close-knit team.
“I am passionate about the industry and hope to channel my own enthusiasm and experiences into the next generation of hospitality professionals. With Highball Hospitality I hope to showcase what an exciting business this is to work in and the amazing opportunities it presents if you work hard and continue to improve!”
- Julia Wishart
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Food Service: Customer Journey
Ensure your staff master the perfect order of service and understand key factors that can elevate guest experiences from satisfactory to excellent.
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Food Service: Customer Journey
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Customer Service
This session demonstrates the key principles of customer service and how to consistently exceed customer expectations.
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Customer Service
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Bar Skills
Provides an in-depth introduction to the world of professional bartending, focusing on what it takes to be a skilled and efficient bartender.
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Bar Skills
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Coffee
Develop the skills of quick, consistent, quality coffee making with this introductory barista course.
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Coffee
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Cocktails
Introduces staff to the range of skills and techniques that will have them serving up a range of mixed drinks with confidence and style.
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Cocktails
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Wine
From tasting and serving etiquette to food pairing and making recommendations, this course equips staff with the knowledge they need to confidently and effectively serve the full range of wine varieties.
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Wine